Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to AstroMukti.

AstroMukti is a brand operated by Minfotech India, a proprietorship registered in Delhi, India.

Throughout these Terms, the terms “AstroMukti,” “Minfotech India,” “we,” “us,” and “our” refer to the seller and operator of this online store.

Our store offers products and services including, but not limited to, Rudraksha, Shaligram, gemstones, puja-related products, spiritual products and other related items.

Our online store is powered by Shopify, which provides us with the e-commerce platform that enables us to offer our products and services to customers.

By accessing our website, browsing our store, placing an order, or using any of our services, you agree to be bound by these Terms of Service together with our Privacy Policy, Refund Policy, Shipping Policy and other policies displayed on our website.

If you do not agree with these Terms, you should not use our Services or place an order through our store.

1. ELIGIBILITY AND ACCOUNT INFORMATION

By using this website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

When placing an order, you may be required to provide information including your name, email address, mobile number, billing address, shipping address and payment information.

You agree that all information provided by you is accurate, current and complete.

You are responsible for maintaining the confidentiality and security of your account credentials, where applicable.

2. PRODUCTS

AstroMukti makes reasonable efforts to provide accurate descriptions, photographs, specifications and prices for products displayed on the store.

However, colours and appearance may vary depending on your device, screen settings, lighting and photography.

Natural Products

Rudraksha, Shaligram, gemstones and certain other spiritual products are natural products.

Natural variations may occur in:

  • Colour

  • Size

  • Shape

  • Weight

  • Texture

  • Surface

  • Natural markings

  • Mukhi lines

  • Chakras

  • Holes or formations

  • Overall appearance

Such natural variations do not automatically constitute a manufacturing defect.

Each product may therefore vary slightly from photographs displayed on the website.

Product descriptions and availability may be changed without prior notice.

We reserve the right to discontinue a product or limit quantities where reasonably necessary.

3. SPIRITUAL AND TRADITIONAL INFORMATION

Descriptions relating to the traditional, religious, spiritual, astrological or cultural significance of Rudraksha, Shaligram, gemstones, puja products or other spiritual items are provided for general informational and traditional purposes.

Individual experiences may vary.

Nothing on this website should be interpreted as a guaranteed promise of financial gain, medical cure, legal success, business success, marriage outcome or any other specific result.

Products and spiritual information provided through AstroMukti are not substitutes for professional medical, legal, financial or other regulated professional advice.

4. ORDERS

When you place an order, you are making an offer to purchase the selected product or service.

An order is considered accepted after successful payment or confirmation by AstroMukti, as applicable.

We reserve the right to cancel or decline an order in circumstances including:

  • Product unavailability

  • Pricing or listing errors

  • Suspected fraud

  • Incorrect customer information

  • Payment failure

  • Delivery restrictions

  • Other reasonable business or legal grounds

If an order is cancelled after payment has been successfully received, any applicable refund will be processed according to our Refund Policy.

Customers are responsible for reviewing product details, quantity, price and shipping information before completing an order.

5. PRICES AND PAYMENTS

Prices displayed on our store may be changed without prior notice.

The final price payable by the customer will be displayed during checkout.

Applicable taxes, shipping charges or other charges, where applicable, may be added during checkout.

Customers must provide valid and accurate payment information.

Payments may be processed through third-party payment gateways and payment service providers.

AstroMukti does not directly store complete card or banking credentials where these are processed securely by authorised payment providers.

6. GST AND TAXATION

AstroMukti is operated by:

Minfotech India

GSTIN: 07AUPPP0203R3Z4

Applicable GST and other taxes will be charged in accordance with Indian law.

Tax invoices may be issued where applicable.

7. SHIPPING AND DELIVERY

Orders will be processed and delivered according to our Shipping Policy.

Delivery timelines shown on the website are estimates and may vary due to:

  • Courier delays

  • Remote delivery locations

  • Weather

  • Public holidays

  • Natural events

  • Regulatory restrictions

  • Incorrect customer address

  • Circumstances beyond our reasonable control

Customers are responsible for providing a complete and accurate delivery address and contact number.

AstroMukti will make reasonable efforts to assist customers where shipment-related issues arise.

8. RETURNS, EXCHANGES AND REFUNDS

Returns, exchanges, cancellations and refunds are governed by our Return & Refund Policy.

Customers should review the Return & Refund Policy before placing an order.

Natural differences in Rudraksha, Shaligram, gemstones or other naturally occurring products will not normally be considered defects where the supplied product matches the type and specifications stated in the order.

Damaged, defective or incorrect products should be reported within the time period specified in our Return & Refund Policy.

9. PUJA, ENERGIZATION AND CUSTOMIZED SERVICES

Some products may be offered together with optional puja, energization, spiritual preparation, customization, mounting, stringing or other personalised services.

Where a customer specifically requests such a service, cancellation or return may be restricted once the requested service has commenced or been completed.

Any such restrictions will be applied in accordance with our Refund Policy and applicable law.

10. AUTHENTICITY AND CERTIFICATES

Where a certificate, report or authenticity document is specifically included with a product, it will be supplied according to the relevant product listing.

Customers should carefully review individual product descriptions to understand what certificate, testing report or documentation is included.

We do not claim that every product automatically includes third-party laboratory certification unless this is expressly mentioned in the relevant product listing.

11. INTELLECTUAL PROPERTY

The AstroMukti brand, website content, logos, graphics, photographs, product descriptions, videos, text, designs and other original content are owned by or licensed to AstroMukti / Minfotech India unless otherwise stated.

They are protected under applicable intellectual property laws.

No material from the website may be copied, reproduced, commercially exploited, republished or distributed without prior written permission, except where permitted by law.

Shopify trademarks and other third-party trademarks remain the property of their respective owners.

12. THIRD-PARTY SERVICES AND LINKS

Our website may use or contain links to third-party services including:

  • Shopify

  • Payment gateways

  • Shipping providers

  • Analytics services

  • Google

  • YouTube

  • Social media platforms

  • Other technology providers

Third-party services operate according to their own terms and privacy policies.

AstroMukti is not responsible for independent third-party websites or services outside our reasonable control.

13. RELATIONSHIP WITH SHOPIFY

AstroMukti is powered by Shopify, which enables us to provide our online store and related Services.

However, all purchases made through our store are transactions directly between the customer and Minfotech India operating under the AstroMukti brand.

Shopify is not the seller of AstroMukti products and is not responsible for the products, services, fulfilment, refunds, warranties or customer transactions between AstroMukti and its customers.

14. PRIVACY

Personal information collected through our Services is handled according to our Privacy Policy.

Because our online store is powered by Shopify, certain information may also be processed by Shopify and other service providers necessary to operate the store, process payments, fulfil orders, provide analytics and deliver related services.

Customers should review our Privacy Policy for further information.

15. CUSTOMER REVIEWS AND FEEDBACK

Where customers submit reviews, photographs, testimonials or other feedback, they confirm that the submitted content is lawful and that they have the necessary right to submit it.

Customers must not submit:

  • False information

  • Defamatory material

  • Abusive material

  • Unlawful content

  • Copyright-infringing content

  • Misleading reviews

  • Malicious software or links

AstroMukti reserves the right to moderate or remove inappropriate or unlawful content.

16. ERRORS AND INACCURACIES

Occasionally, information on the website may contain typographical errors, incorrect prices, inaccurate product information, availability errors or other omissions.

AstroMukti reserves the right to correct such errors and update information.

Where an error materially affects an order, we may contact the customer to resolve the matter or cancel and refund the affected order where appropriate.

17. PROHIBITED USES

You must not use our website or Services:

  • For any unlawful purpose

  • To commit fraud

  • To infringe intellectual property rights

  • To distribute malware or harmful code

  • To impersonate another individual or organisation

  • To submit misleading information

  • To interfere with website security

  • To scrape or misuse protected content unlawfully

  • To harass, threaten or abuse any person

  • To violate applicable laws or regulations

We may restrict or terminate access where these Terms are materially violated.

18. DISCLAIMER

AstroMukti makes reasonable efforts to maintain accurate product information and reliable Services.

However, except where required by applicable law, the Services and content are provided on an “as available” basis.

We do not guarantee uninterrupted access to the website or that every technical error will be immediately corrected.

Nothing in these Terms excludes any statutory consumer right that cannot legally be excluded under Indian law.

19. LIMITATION OF LIABILITY

To the extent permitted by applicable law, AstroMukti / Minfotech India will not be liable for indirect, incidental, special or consequential losses arising from use of the website or products.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

Nothing in these Terms is intended to restrict statutory rights available to consumers under applicable Indian consumer protection laws.

20. INDEMNIFICATION

To the extent permitted by law, users agree to indemnify AstroMukti / Minfotech India against losses or claims arising from unlawful use of our Services, violation of these Terms or infringement of third-party rights.

21. SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to remain effective to the extent permitted by law.

22. WAIVER

Failure by AstroMukti to enforce any provision of these Terms on one occasion does not constitute a permanent waiver of that provision or any other right.

23. CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes in:

  • Our business

  • Products

  • Technology

  • Applicable law

  • Regulations

  • Shopify requirements

  • Store policies

The latest version will be made available on this website.

Continued use of the Services after an updated version takes effect constitutes acceptance to the extent permitted by applicable law.

24. GOVERNING LAW AND JURISDICTION

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable consumer protection laws and any mandatory jurisdiction available to consumers under Indian law, disputes arising from these Terms or transactions with AstroMukti shall be subject to the jurisdiction of the competent courts in New Delhi, Delhi, India.

25. BUSINESS AND CONTACT INFORMATION

Brand / Store Name: AstroMukti
Legal Business Name: Minfotech India
Entity Type: Proprietorship
GSTIN: 07AUPPP0203R3Z4
State: Delhi
GST Registration Date: 23 February 2021

Registered / Business Address:
F-463/1, First Floor
Lado Sarai
New Delhi – 110030
Delhi, India

Customer Support Phone: +91 7982624848
Email: astromukti@gmail.com
Website: shop.astromukti.com

For questions relating to these Terms, orders, products, returns or customer support, please contact AstroMukti using the contact information above.

Last Updated: 24 August 2026